01Payments do not match orders automatically
After a customer transfers funds directly to a wallet address, the merchant still needs to verify the amount, address and transaction record. As order volume grows, this becomes time-consuming and more prone to errors.
02Exceptions slow order handling
Customers may select the wrong asset or network, or underpay or overpay. This can delay order confirmation and increase the manual work required for customer support, refunds and other follow-up.
03Open-source tools create maintenance risk
Open-source systems may appear inexpensive, but you are responsible for deployment, maintenance, exception handling and security risks. Building your own system also requires ongoing development and maintenance that is not practical for small and medium-sized merchants.